Managed IT Services in Melbourne

Will our company manage the technological aspects, allowing you to focus on business development and growth?

In the field of IT, it's a given that things will be uncertain. Technical issues, software malfunction, and other complications are bound to arise. The way you handle them can mean the difference between a minor setback and a major crisis for your company. Are you willing to take that risk?

Our comprehensive suite of managed IT services is designed to put your mind at ease, providing round-the-clock monitoring and support so you can focus on growing your business. We keep a watchful eye on your systems, ensure that updates are installed, protect against viruses, and verify the proper functioning of your backups, among other things. By catching and resolving small issues before they escalate into major problems, we can often fix issues before you're even aware of them.

OUR OFFERINGS INCLUDE:

NETWORK MONITORING & CARE

We monitor your network activity 24 hours a day, seven days a week, and when a system or service breaks, our support staff jump in to investigate right away. We'll work to fix the problem after it's been found - often before you're even aware there's a problem.

HELP DESK

Our Help Desk is based in Australia and is available 24 hours a day, 7 days a week, 365 days a year. Our highly-trained technicians are available by phone, email, or web-based chat and are ready to assist you with any technology questions you may have as well as providing rapid, professional assistance for a number of software products.

BUSINESS CONTINUITY

Our data backup and continuity solution ensures that your vital data is secure, backed up, and accessible whenever you need it – even in the event of a network outage or disaster – so you'll never have to worry about losing data again.

CUSTOM PROJECT WORK

We also provide a wide range of specialized projects to help you enhance your IT infrastructure, such as software installations, migrations, setups and configurations, and more. There are more than 85 tasks to select from, and best of all, our professionals can complete the job overnight or over the weekend, ensuring that your business is not disrupted.

MANAGED IT SERVICES INCLUDE:

• Monitoring of your network and systems, including servers, workstations, and mobile devices, 24 hours a day, 7 days a week, 365 days a year
• Any processes or services that fail require troubleshooting and remediation
• Patching, Service Pack installation, and anti-virus assistance are all available
• Management and verification of data backups
• Full-service Help Desk service is available 24 hours a day, 7 days a week, 365 days
• And more!